In compliance with the provisions of Article 13 of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data,we hereby provide the relevant information on the protection of your personal data.


Identity: Eguibaso, S.L.

CIF: B95969911

Postal address: Pol. Ind. Torrelarragoiti – C/ Vial central 7 B. 48170 Zamudio. Bizkaia – Spain



Management of the contact relationship that you maintain with us (potential customer / supplier, etc.), replying to your messages and, if applicable, sending you the information and/or documentation requested or which may be of interest to you.

The data will be kept for as long as you do not request their deletion and for the period necessary to determine any possible liabilities that may arise from this purpose and the processing of the data.


GDPR: 6.1.a) the data subject consented to the processing of his or her personal data for one or more specific purposes.


No transfer or communication of data is foreseen.


The data subject has the right to access his/her personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, the data subject may object to the processing of his or her data or request that it be restricted, in which case it will only be stored for the purpose of pursuing or defending claims.

The data subject may materially exercise these rights by contacting the company by writing to the address or e-mail address indicated under the heading “Controller”, providing the company with the models or forms for making the request.


Customer satisfaction is a priority for us.

We are always available to answer your questions about your order and delivery. We guarantee a quick and personalized response.

Contact us by phone:

+34 94 439 63 73

Or by e-mail:


Delivery times are approximate

    • Peninsular Spain: 5 working days
    • Insular Spain: 12 working days
    • Germany and the rest of Europe: 15 working days


  • Claims and returns must be made within 15 calendar days of receipt of the order. They cannot be dealt with after this period has elapsed.

If we have made a mistake, we will reimburse you the amount paid and take care of the shipping costs.

If the return of the merchandise is due to reasons beyond the control of Titan Ecosostenible you will have to return the product in perfect condition and we will reimburse you 75% of the amount.

  • Defects in the merchandise:  It must be verified within 48 hours of receipt of the goods by providing the delivery note from the transport agency.

Please contact: