SALES TERMS AND CONDITIONS
Customer satisfaction is a priority for us.
We are always available to answer your questions about your order and delivery. We guarantee a quick and personalized response.
Contact us by phone:
+34 94 439 63 73
Or by e-mail:
Delivery times are approximate
- Peninsular Spain: 5 working days
- Insular Spain: 12 working days
- Germany and the rest of Europe: 15 working days
CLAIMS AND REFUNDS
- Claims and returns must be made within 15 calendar days of receipt of the order. They cannot be dealt with after this period has elapsed.
If we have made a mistake, we will reimburse you the amount paid and take care of the shipping costs.
If the return of the merchandise is due to reasons beyond the control of Titan Ecosostenible you will have to return the product in perfect condition and we will reimburse you 75% of the amount.
- Defects in the merchandise: It must be verified within 48 hours of receipt of the goods by providing the delivery note from the transport agency.
Please contact: firstname.lastname@example.org